Meet The Owner

Drew Paetow - owner
Our Story
We live by #ASIMPLEPLEDGE
Best Exteriors, Inc. was formed to solve a key problem that exists in the home improvement industry: delivering a great customer experience! How do we ensure that? We listen to your concerns and answer your questions to make sure you feel comfortable throughout the process. Our goal is to educate you and make sure that you know & understand why we are proposing certain things.
Even if you don’t choose us, we want to make sure you are educated about who you hire to work on your home. Finally, we protect your home! Far too often “contractors” cut corners which leave homeowners unprotected and their homes vulnerable to further issues. Every roofing project we complete is designed and built to be the last one you’ll ever need, and many of the products we install have a decades-long warranty!


We’re 100% Client Focused
We make it our mission to treat every homeowner with respect
The majority of home service contractors preach about customer service and its importance to their business but do they actually follow through on that? Do their salespeople educate you on the scope of work and why doing the work is important? Are you being treated with respect?
If you answered no to any of these questions, give us a call when your home is in need of service. We are ready to treat you and your home with the care and respect you deserve.
Reviews From Satisfied Homeowners
EXCELLENT Based on 273 reviews Posted on Mike ParsonsTrustindex verifies that the original source of the review is Google. I have used Drew with Best Exteriors for work on my personal home and he has been extremely helpful with consulting some of my real estate clients. In an industry where companies don’t always do what they say they will do or have aggressive sales tactics, I have found Drew to be extremely reliable, makes honest recommendations in the customers best interest, and an expert in his field. I would recommend Drew to anyone looking for an honest consultation for any roof/gutter/exterior replacement/repair work. The capabilities of any larger company in terms of craftsmanship/experience with a friendly, service minded approach.Posted on Andrew PitonyakTrustindex verifies that the original source of the review is Google. I chose best exteriors after speaking with some people (not best exteriors) who were doing things in a way that made me very uncomfortable... So I asked my many neighbors who've had this particular company work on their house. Some of my neighbors said they showed up, looked at their roof and said no. You're fine. Call us back in a few years. Many of my neighbors had used them. They had a very nice selection of products with various price points. I had things on the house that I knew were wrong. And they immediately recognized those particular things. So on the surface the price looks high, but, The scope of what they did was very large. They fixed multiple things including installing vents that should have been there 20 years ago but the previous people straight up didn't install them. My roof is finally properly vented. I have shingles that are rated for a lot of wind and very large hail, and, my insurance company is significantly dropping the cost of my house insurance. I use this company because I was left with peace of mind. The workers that came out did a very good job. They worked very fast and worked really hard for good cleanup. In other words, they did not leave a mess. I would recommend them to work on anyone's house without reservation. I was so happy with them that my neighbor is going to have them do her roof too. Another one of my neighbors had them do the roof and the siding in their house is phenomenal.Posted on J STrustindex verifies that the original source of the review is Google. We spent nearly a year researching and meeting with every siding company in the area that installs James Hardie siding. This was a major investment for our family, and since we plan to stay in our home long-term, we wanted the right balance of a fair price and top-quality installation. We’re extremely happy that we chose Best Exteriors. From the initial conversations all the way through to completion, the experience was excellent. Drew was personable, knowledgeable, and honest throughout the entire process. It was clear that both he and the crew genuinely care about their craft and stand behind their work. Within the first week of completion, at least four people asked us who did our siding—which speaks volumes. As a bonus, during a separate project, a window and door company rep commented on how impressed he was with the flashing Best Exteriors installed over our windows and doors. He even took photos to show his team as an example of quality work. We highly recommend Best Exteriors to anyone considering James Hardie siding. They delivered exactly what we hoped for—and more.Posted on Kathleen ArkusTrustindex verifies that the original source of the review is Google. Drew was an amazing communicator throughout our siding process. The virtual tool was really helpful in selecting siding color & products. The team worked unbelievably hard throughout the project in some stifling heat. Their attention to detail & pride in their work was very apparent Highly recommended Best Exteriors for siding & gutters!Posted on Matthew LongTrustindex verifies that the original source of the review is Google. I really appreciate the hard work that everyone put into completing our job. We had several companies tell us that they couldn’t do what we were asking, and they completed our job and found the materials in a timely manner. Great company and I highly recommend using them.Posted on Mindy WisniewskiTrustindex verifies that the original source of the review is Google. I Set up an appt for a siding estimate. Salesman (Drew) cancelled due to family issues. No problem!!’ Appt scheduled for next day via phone with a confirming email. No show. No call. Called in and got an answering service that took a message with no return call. This is so very rude when people take off work and rearrange their schedules. I too have a business performing house calls and would never at least call the client. Community word of mouth is so important. Not off to a great start. No thank you!!! Off to the next company.Posted on Teri MillerTrustindex verifies that the original source of the review is Google. So happy with the results! I had my siding replaced and love the updated curb appeal. The work was done quickly and professionally. Drew was great to work with. Thanks so much!!Posted on Brandon KTrustindex verifies that the original source of the review is Google. Had multiple exterior services completed by Best and everything came out looking great. Quote was comparable to other companies I reached out to but I appreciated how it was the owner, Drew, who met with me rather than a salesperson. I also greatly appreciated how Drew stopped by multiple times during the course of work to check on everything.
Made in the Midwest Pledge
We’re committed to using as many products manufactured in the Midwest as possible—guaranteed.
We verify where the products we install on your home or business are manufactured in the Midwest and we will make every effort to use American-made products in an effort to help communities in Central Ohio and beyond prosper. The shingles we install are manufactured in Avery & Medina Ohio as well as Indiana. The siding we install is manufactured in Illinois and Michigan. Even if it costs us a little bit more, to us it’s worth it, and we feel good about using these products and supporting these communities. That is part of our commitment to creating strong communities.


TAKING CARE OF OUR PEOPLE HELPS YOU!
We take care of our people: our installation crews, administrative staff, sales team, suppliers, and vendors. Everyone associated with making the customer happy has critical importance with us.
Why? We believe if our crew members come to the jobsite in a positive frame of mind or if our office staff is in a good mood when they field your phone call, they will perform at a high level. If they are invested and focused on our clients 100% satisfaction, then the clients get the best work possible and a positive customer service experience, which is our top priority.
Our Process
STEP 1

Reach Out
STEP 2

Inspection
STEP 3

Project Proposal
STEP 4

Project Scheduled
STEP 5

Installation Begins
STEP 6

Quality Assurance Check
Proudly Serving Central Ohio
Columbus' Top Roofing Company
- Upper Arlington
- Bexley
- Gahanna
- Worthington
- Westerville
- Lewis Center
- Delaware
- Powell
- Dublin
- New Albany
- Plain City
- Reynoldsburg
- Galena
- Hilliard
- Marysville